Relevant photos will be taken to confirm this. We will not accept returned goods stamped “More To Pay”.Īll returns are carefully examined upon receipt to ensure they adhere to the returns policy. It is the buyer’s responsibility to ensure the parcel reaches us.
Parcel tracking and insurance is strongly recommended. It is the buyer’s responsibility to ensure that the parcel is dispatched within the 7 days – parcel tracking must show the parcel is scanned by the logistics carrier within the 7 days of initiating the return.
Our returns address will be provided at this time.Please ensure sufficient packaging and protection inside the box to prevent transit damage.This form must be included within the box for the return.Provided the request falls within the 30 day returns window, we will email through a Return Authorisation form.Contact us to open a Return Authorisation.Original shipping costs are non-refundable.All return postage costs are paid by buyer.Returns window is activated from date of delivery from logistics carrier (or date of pickup from post office).Still in original packaging and condition (including any shrink or plastic wrapping).Gift Packs are not eligible for return or refund.Īny line spooled on a reel sold by Fishing Station, that is to be returned, is subject to a $15 de-spooling fee (per reel).ģ0 Day Returns Policy (For Online Orders).Gift Vouchers are not eligible for return or refund.Items “On Sale”, Clearance or Discount are not eligible for return (excluding consumer guarantees as required by law).Custom product creations: Skirted Trolling Lures, Lure Builder, Rigging, Hook Rigs and Services are not eligible for return.We understand that circumstances do change, and offer a returns policy to suit. All orders are double checked prior to packaging, to minimise errors as much as possible.
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We will respond quickly with instructions for how to return items from your order.It is our goal to ensure your shopping experience with Fishing Station is as easy and seamless as possible. If you need to return an item, please Contact Us with your order number and details about the product you would like to return. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)
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You may return most new, unopened items within 30 days of delivery for a full refund. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. The weight of any such item can be found on its detail page. Please also note that the shipping rates for many items we sell are weight-based. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We can ship to virtually any address in the US.
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